Will Facques

Senior IT Consultant at Scottship Solutions

Will Facques is a Senior IT Consultant at Scottship Solutions and the firm's primary author on managed IT services. He works directly with nonprofit and small business clients on infrastructure, helpdesk and service delivery, outsourced IT, and client onboarding, across human services, healthcare and community health, education and youth development, faith-based organizations, child advocacy centers, and arts and culture. Will holds the Project Management Professional credential, a Lean Six Sigma Yellow Belt, and CompTIA Network+. He is the person who takes a complex technical requirement and turns it into a plan a small team can actually finish, which is most of what managed IT looks like at nonprofit scale.

Certifications: PMP (Project Management Professional) • Lean Six Sigma Yellow Belt • CompTIA Network+

Industries served: Human Services, Healthcare & Community Health, Education & Youth Development, Faith-Based, Child Advocacy, Arts & Culture

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IT Support for Nonprofits: The Cost of Downtime and How to Prevent It

TL;DR: Downtime costs nonprofits far more than the repair bill. Lost donations, missed grant deadlines, idle staff, and eroded stakeholder trust compound fast. Most outages trace back to preventable causes like unpatched systems, weak credentials, and untested backups. Scottship Solutions helps nonprofits prevent these outages with proactive IT support that

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